Shipping policy

Shipping Policy

At Ruffled Feather, we are committed to delivering your orders promptly and securely. We ARE NOT responsible for shipping rates...  they are designated by the shipping company chosen at checkout.

Order Processing:

  • We strive to process and ship orders within 3 business days of receiving your order.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods:

  • We offer a variety of shipping options to suit your needs, including standard, expedited, and express shipping.
  • Shipping costs and estimated delivery times will be calculated at checkout based on your selected shipping method and location.

Shipping Confirmation:

  • Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status and estimated delivery date of your package.

International Shipping:

  • We currently offer international shipping to select destinations. Shipping fees and delivery times for international orders may vary based on your location.

Free Shipping:

  • We occasionally offer free shipping promotions. Please refer to the specific promotion details for eligibility and terms.

Delivery Address:

  • Please ensure that your shipping address is accurate and complete to prevent delivery delays. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

Delivery Issues:

  • If you encounter any issues with your delivery, such as delays or lost packages, please contact our customer service team at info@ruffledfeather.com or 989-748-4029, and we will assist you in resolving the issue.

Shipping Costs:

  • Shipping costs are based on the weight and dimensions of your order, as well as your chosen shipping method and delivery location.

Signature Confirmation:

  • For high-value orders, a signature may be required upon delivery for security purposes.

Shipping Restrictions:

  • Some products may have shipping restrictions due to size, weight, or legal regulations. These restrictions will be outlined on the product page.

Thank you for choosing Ruffled Feather. We value your business and aim to provide you with a seamless and reliable shipping experience. If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team. We look forward to serving you and ensuring your orders reach you in a timely manner.